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FAQ

Choose the product you are interested in www.vapebaltic.com, add it to the basket and continue with the checkout!

Your order will be delivered by courier to the address you provided in the checkout. By receiving the product you must provide the courier with an ID or Passport to prove that you are 18 or more years old.

Your order will be delivered to your provided address in 48 to 80 working hours after receiving the payment.

The warranty is 12 months, but if you register your device in www.kiwivapor.com.lv the warranty is extended to 24 months.

Yes, you can return your order. The timeline is 14 days after delivery. The product must not be used. To return your order, please contact us info@vapebaltic.com or by calling +371 61112462

Register your product in www.kiwivapor.com.lv to extend the warranty and get KIWI™ Club discounts and benefits.

– Click on “Register your KIWI™”

– Enter the serial number and date of purchase

– Take advantage of all the benefits of the Club that will be offered to you!
The serial is placed on the back of the purchase package.

The Vaporizer battery can be recharged in two ways: by connecting it to the Powerbank or via the USB-C cable, connected to the supplied adapter. To recharge the Vaporizer via the Powerbank, just connect it to the magnetic pins and click the Soft-touch button 5 times. On the fifth click, the device will vibrate and start charging

The battery level of the Vaporizer is visible through the K-shaped LED, which lights up when the Vaporizer is in use: when it is white the battery is charged, when it turns red the battery is low.

Yes, you must be at least 18 years old to purchase our products.

Yes, you must provide a valid proof of age (an ID or Passport) to receive your order, otherwise you will not be able to receive your order from the courier.

Yes, you can but we suggest that you start with KIWI e-liquids as they are specificly manufactured for the devices and they provide uniquly qualitative taste and aroma.

Ask for our e-liquids in any nearby gas station or specialised shops!